globadata.iot APN Wednesday 2nd September 2026 09:00:33


Dear Customer,

The globaldata.iot APN is currently experiencing an outage that is affecting the mobile provisioning service and live mobile data usage.

Current Status

Connectivity between the MySQL database and High Availability (HA) network clusters is currently unstable.

Ongoing Action

The engineering team is actively working to restore stable connectivity between the database and the HA clusters.

Update to follows

Connectivity between the MySQL database and the High Availability (HA) network clusters has been successfully restored.

The mobile Platform provisioning service as well as live mobile data usage services are both restored.

Ongoing Action

The engineering team is closely monitoring the environment to ensure continued service stability. Additionally, the team is actively investigating the root cause of the incident and evaluating measures to prevent future occurrences.