We have been notified by EE IoT of an incident causing intermittent connectivity across the EE IoT network.
EE have this raised as P1 incident and are currently investigating.
We are also aware of an issue affecting Cloudflare services worldwide. This may be related to the ongoing incident with the EE network although this hasn't been confirmed by EE.
We are monitoring the situation and if needs we can manually remove customer SIMs from authenticating on EE however device reboots maybe needed to complete the circuit switch.
If your device supports SMS commands this can be completed via our portal at https://mobile.iotie.com
Kind regards
IoTie
######14:08 update######
We have been provided with a further update from EE that they have identified an issue impacting roaming inbound and outbound connections with some customers unable to establish a data session.
They have informed us they are engaged with moving traffic to a secondary location in order to restore traffic levels.
We are waiting for an ETA for completion the next update we have been provided is at 14:45pm today.
########15:26 Update########
We have been informed that EE have completed work to re route affected traffic. We are now seeing EE traffic level returning to normal. Please reboot devices if you are still not re-connected.
